Security Officer Swindon Borough Council

Job specification

Location: Swindon

Hours: 37 - happy to talk flexible working

Salary: £18,686 p.a.

Closing date: 27/09/2020

Job reference: 004776

Date posted: 04/09/2020

A new permanent position has become available for an experienced CCTV Control Room Operator and Security Officer role within Swindon Borough Council.

The candidate must possess a valid SIA CCTV and Security/Door Supervisor Licence as this is a requirement for the role.

The CCTV Control Room is a very important part of our business. The officers who manage the Control Room are all experienced and reliable individuals and we are looking for the perfect candidates to join and flourish in this exciting role.

The role involves managing and coordinating the Security Officers on duty, Mobile Patrol Officers and be a focal point of the company in regards to dealing with customers, clients and the general public.

The ideal candidate must be someone who is organised, calm and proactive along with being able to follow policies, instructions and guidelines in order to ensure all tasks are actioned appropriately. We do seek someone who is keen to bring their own ideas, solutions and creative freedom in order to improve and assist in the role.

The Security Officer role will include working on various sites in and around the Swindon area. Both the Control Room and Security Officer duties will be based on a monthly roster in advance and you will also be require to be flexible to assist with holiday and sickness cover. The role will include primarily working nights day shifts and weekends but will also include other duties that will be issued and rostered accordingly.

The main duties include but are not limited to:

Camera monitoring and detection of issues/incidents

Controlling access and egress

Liaising with clients and customers as well as other authorities including the Police and Fire Brigade

Monitoring Security Officers welfare via computer programme systems

Supplying information and assistance for all of our Officers on sites

Downloading reports and data

Responding to alarms and disturbances

Logging information

Completing all paperwork accurately

Working alongside managers to ensure issues are dealt with professionally

Accurately reporting and relaying important information to clients and management.

The candidate must be familiar with the operation of CCTV Systems as well as the use of other Computer systems. The candidate must also have experience in dealing with emergency situations and adopt a calm and proactive nature in dealing with issues.

An offer of employment can unfortunately not be considered if the candidate does not possess a valid SIA CCTV Operatives Licence and SIA - DS/Security Licence.

We operate a 12 hour shift pattern covering days, nights and weekends.

Candidates must be fluent in the English language (as a requirement of Part 7 of the Immigration Act – for the effective performance of a customer-facing role).

If you are experiencing technical issues submitting your application please email

- apply on company site

Application closing date: 27th September 20