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Job Ref: JI6126
Branch: Jurys Inn Swindon
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 02/03/2020
Closing date: 04/04/2020
We Welcome Happy #happyistheplacetobe
Jurys Inn, we are recruiting for a Meeting Events Sales Co-ordinator to join our great team in Meeting and Events. We are looking for an enthusiastic, genuine and friendly person who really enjoys working in hotels and wants to provide great hospitality to our guests, contributing to them having a Happy stay with us.
As a Meeting Events Sales Co-ordinator
We want you to be Responsible for managing all aspects of the Meeting Events department. Maximise the profitability of meeting and events operations through effective cost controls and supplier negotiation. Maintain consistent standards of service, ensuring guest satisfaction while creating a work environment that supports organisational values.
What we want you to -
Self motivated and self confident in all aspects of guest relations.
Must have the ability to prioritise and delegate work whilst also providing training and support.
Be courteous and focused on providing a consistently high standard of service.
Must be standards driven and detail orientated.
Must have the ability to multitask in a fast paced environment.
The job -
Deal with all meeting and event enquires, whether they arrive by email, phone, fax walk in or at the Meet At desk.
Be responsible for updating SC with accurate and relevant information as well as producing any reports that are required in order to measure progress and opportunity
Ensure the function sheets are distributed to the relevant departments in a timely manner, paying particular attention to the content detail
Daily conference billing.
Investigate any queries with regards to charges and billing.
Ensure all brochure requests, information and relevant details requested by clients are sent out.
Ensure all confirmations and relevant details are filed away. Be responsible for maintaining CB files.
Attend weekly revenue and operations meetings, ensuring all relevant figures are up to date
Identify new sales leads, chase and secure the lead with the guidance of the Sales Manager.
Deal with complaints in a friendly and efficient manner ensuring guest satisfaction at all times.
Take the lead for ensuring that all site inspections are fulfilled professionally,
Be familiar of sister hotels where cross-selling opportunities exist and ensure leads are forwarded on and followed up
Carry out the company's customer relations policy and communicate hotel services to guests.
Maintain high standards of self presentation at all times.
Actively participate in any training and personal exercises designed to improve standards and performance.
Work in accordance with Standard operating procedures for the department.
Keep staff/work areas tidy, safe and report any hazard, accident, loss or damage to management.
Why come and work for us – to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.
Some of the great benefits of working for us include:
Varied and interesting work- no day is the same at Jurys Inn
Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
Having the chance to work with and around friendly people – we have a great culture with employee satisfaction at 83.3% (2016 result)
Birthday cards every year- we celebrate everything
The opportunity to work for a well respected brand where people development is at the heart of our culture
Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support
A smart Uniform
Meals on duty
Monthly engagement activities- we like to have fun while working hard
Annual Charity Event Day- we help and support our communities
So many training courses that your brain may not be able to squeeze them all in
Employee of the month earning you a little bonus and fame for the month.
Happy Rewards – earn points and claim them back on gifts that you want
Stay at one of our hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
Sensible benefits that could save you money -Pension Scheme, Life assurance, wellbeing support, wedding leave,
A 5-minute walk from the town centre's pedestrianised shopping precinct, this simple, modern hotel is also 0.8 miles from Swindon Arts Centre.
The laid-back rooms feature free Wi-Fi, flat-screen TVs, and tea and coffeemaking facilities, as well as work desks and a pillow menu.
There's a casual restaurant serving an international menu, as well as a bar with big-screen sports offering light meals. Other amenities include a business centre and 7 meeting rooms. Parking is available for a fee.
We’ve come a long way since we opened our first hotel in 1993. Jurys Inn and Leonardo Hotels UK Ireland operate 52 hotels, 36 under the Jurys Inn brand and 16 under the Leonardo brand, – 47 in the UK and 5 in Ireland.
With approximately 4,000 employees and 4 brands we are a dynamic, innovative and fast-growing company with plenty of opportunities to grow and develop your career.
As an employer of choice, we put a big emphasis on career development and as a rule we recruit our operations team members for personality rather than experience - it is all about you and how you interact with others, how you can demonstrate our values which are to be:
Consistent, Friendly, Genuine, Positive and Willing
We believe in developing our people and growing our management teams through our excellent Learning Development programmes. 80% of our General Managers joined the business in operational roles and have progressed through the Company with the help of our great development and the opportunities that exist being a multi-site and growing business.
What is life like in Jurys Inn Leonardo Hotels UK and Ireland?
Our hotels are busy environments with lots of guests passing through each day. All roles within Jurys Inn Leonardo UK and Ireland offer customer interaction, a great deal of variety and a fun friendly working environment.
We strive to make Jurys Inn Leonardo Hotels UK and Ireland, a great place to work and we get all our teams involved in engagement activities such as summer BBQ’s, the annual charity challenge, monthly birthday celebrations, fun Fridays and much, much more.
We think it is a great place to work and so do our teams throughout Jurys Inn Leonardo Hotels UK and Ireland... making us an employer of choice.
Our Vision Values
Our vision is very simply, we aim to exceed our guests’ expectations by delivering outstanding results through exceptional people.
Today- apply on company site
Application closing date: 04th April 20