Customer Sales Adviser BrightHouse

Customer Sales Advisor at BrightHouse

Location: Swindon

Salary: Starting from £8.05 an hour

Hours: 39 Hours (Monday - Saturday) We are closed on Sundays!

Benefits: 22 days holiday per annum (Pro-Rata), pension scheme & staff purchase

Adding value to people’s lives… every day

BrightHouse is the UK's leading rent-to-own retailer, providing quality branded home electronics, domestic appliances and furniture via affordable weekly payments.

We are seeking an ambitious, sales driven individual to provide excellent customer service, and product knowledge to new, and existing customers on the shop floor.

Sales advisors help customers find the perfect product to suit their needs, and build strong customer relationships throughout the duration of their rent-to-own agreements.

What will you be doing?

Providing excellent customer service at all times and building strong customer relationships

Following the BrightHouse sales process, ensuring full customer understanding and accuracy of completed agreements

Performing credit checks

Arranging the delivery of products and booking product services

Generating new business over the telephone and in-store

Resolving in-store customer complaints and referring to management when appropriate

Processing customer payments

Please be aware of and follow the organisation’s security policy and practices, implement a clear desk policy, report incidents, and keep passwords secret.



Required Skills

What you need to apply:

Experience in a customer focussed role

Friendly and outgoing manner that can build lasting relationships with customers

Reliability and resourcefulness, with the ability to adapt to multiple demands

Strong listening skills

Calmness under pressure

Self-motivation

Educated to GCSE standard or equivalent


We look forward to receiving your application!


  • Brighthouse
  • 34-36 Canal Walk, Swindon, SN1 1LD
  • TBC, Full time
  • TBC per hour

Application closing date: 04th May 19