Accommodation Officer, Homelessness

Job specification

Location: Swindon


Contract type: Fixed term contract for one year

Salary:£23,647 p.a. pro rata

Closing date:19/10/2020

Job reference:004822

Interview date:05/11/2020Date posted:02/10/2020We are looking for an Accommodation Officer to join our busy team on a 12 month fixed term contract.

The main aim of your role will be to support households who have been housed by the council in temporary accommodation under homelessness powers and successfully move them on to more permanent accommodation. As part of your role you will:

Complete sign ups, carry out inspections, ensure rent is being paid and ensure tenancy agreements are being adhered to.

Liaise with other agencies, including The Courts, Police and Probation, Drug and Alcohol Services and Social Services to find positive outcomes for your tenants.

Communicate with Landlords and ensure the properties we use are in good condition.

Give high quality support and assistance and deal tactfully and sympathetically with tenants in frequently stressful circumstances and with high support needs.

    The qualities we are looking for are as follows:

    An energetic and enthusiastic person that embraces change positively and wishes to make a difference

    Common sense and empathy

    A person that can make a positive impact

    Negotiation skills

    An excellent team player who can work under pressure

    Knowledge of tenancy law and the benefits system would be beneficial but not essential as full training will be provided.

    Must be fluent in the English language (as part of Part 7 of the immigration Act – for the effective performance of a customer-facing role)

      A driving licence and access to a vehicle are essential for this role.

      Candidates must be fluent in the English language (as a requirement of Part 7 of the Immigration Act – for the effective performance of a customer-facing role).

      If you wish to discuss this role, please contact Raka Miah, Temporary Accommodation Manager on or 01793 463698

      If you are experiencing technical issues submitting your application please email

      - apply on company site

      Application closing date: 19th October 20