- About the BID
Who are we? Swindon Carers Centre is a charitable organisation, which is part of the Carers Trust Network, and we were established to provide help and support to the 21,000 carers in Swindon.
Public Benefit: The Trustees of Swindon Carers Centre have considered the Charity Commission’s guidance on public benefit. The main benefit which the organisation delivers is support to carers carrying out a caring role for persons with a physical or mental health condition, a learning disability or a drug or alcohol dependency and to promote the development of self-help. This will enable carers to have a quality of life alongside their caring role. The main beneficiaries are carers themselves.
Our Vision: Creating a community where carers are recognised, valued and supported.
Our Mission: To improve the wellbeing of people with caring responsibilities in and around Swindon.
We have a team of professionals and trained volunteers who provide a wide range of support and services. Not all of these services may be relevant to your caring role at the moment, but it is reassuring to know that they are there in case your circumstances change. We work in partnership with other organisations, including local NHS services, Swindon Borough Council’s Adult Social Care and Children’s Services and other local voluntary organisations with the aim of identifying as many carers as possible and to provide the most relevant support for your caring situation. We also work with them to raise the profile of carers so carers themselves can have a collective voice in influencing policy makers and service planners.
Our Values: We strive to work in the following way with all people involved in our service:
Respect – we will ask your views and ideas and treat you fairly and equally
Enabling – we will support you to think about your choices and solutions
Trust – we will work with you appropriately and reliably
Person Centred – we will respond to your unique and individual circumstances
Empathy – we will be understanding and considerate
Integrity – we will be honest and open
Quality – we will listen to feedback about how to improve our services
If you are a registered carer with Swindon Carers Centre, would like to register with us, or would like to speak to one of our team, here are the telephone numbers you’ll need:
For Adult Carer Support Services, call 01793 401090
For Parent Carer Support Services, call 01793 401094
For Young Carer Support Services, call 01793 401091
For Adult Carer Groups and Activities, call 01793 401095
For Young Carer Groups and Activities, call 01793 401092
For Benefits Advice, call 01793 401093
For all other queries, call 01793 401098
Our main switchboard telephone number is 01793 531133.
Our office opening hours are 9:30am – 4:30pm, Monday to Thursday and 9:30am – 4:00pm on Fridays.
There is an answerphone available at all other times and we will return your call as soon as we are able to.
If you would like more information on how to register as a carer with us, click here.
Email: For general enquiries, email email@example.com